Cookery Academy is committed to protecting your personal information and takes your privacy extremely seriously. This policy shows how any personal data provided by you is kept secure and used.
By providing with your data, you warrant to use that you are at least 13 years of age.
firstname.lastname@example.org or contact me on 07799430458.
1.How information is collected and where it is accessed from
-Child's name, address, age , any information on health issues or food allergy/intolerances.
-Parent's/carer's name, address, emergency contact numbers
-Email addresses of customer inquiries/ bookings and the details within these for market research
-Details on the events, classes each child has attended.
-Feedback and survey responses.
-A record of all customer payments
All the above information is collected through booking forms, information within your emails, phone calls and text messages.
If you rather we did not keep information after you have attended your class or workshop please email us on email@example.com. Any non -identifiable information such as workshop title, date and fees paid will be retained for statistical purposes
When you interact with our digital platforms, we may also automatically collect the following information about your visit:
-How you reached our digital platform, and the internet (IP) address you have used
-Searched you made, the length of time you stayed on a page
-Any information you like or share and comments you make
-Information collected within forms.
2.What we use your data for:
-To provide products and services you request or have an interest in
-To communicate with in the event any products or services you have requested are unavailable
-To use to contact you in the event of an emergency , in respect of your child, during class, workshop or event.
-To use to ensure that your child's needs, food tolerances are adhered we ask parents to inform us of health issues and food allergy/intolerances.
-To ensure classes/workshops are age appropriate we ask your child's age and date of birth.
-To carry out market research so that we can improve the products and services we offer
-To personalise and improve your experience on our digital platforms
-To conform to tax and vat requirements.
We only retain your personal data as long as necessary to fulfil the purposes we collect it for, including any legal, accounting or reporting requirements.
By law we have to keep basic information about our customers ( including contact, identity, financial and transaction Data) for 6 years after they cease being customers for tax reasons.
5.Your Legal Rights
Under certain conditions , you have rights under data protection in relation to your personal data. These include:
-Request to access your personal data
-Request correction of your personal data
-Request erasure of your personal data
-Object to processing of your personal data
-Request restriction of processing your personal data
-Request transfer of your personal data
-Right to withdraw consent
Please contact us by emailing: firstname.lastname@example.org
We will try to respond to all legitimate requests within one month.